Important Update: Changes to EWSEnabled Tenant-Wide Switch in Exchange Online

As we continue to improve the user experience and security in Exchange Online, we’re introducing a significant update to the EWSEnabled tenant-wide switch. This change, set to roll out globally from April 1, 2025, will affect how organizations manage Exchange Web Services (EWS) access.

Understanding the Upcoming Changes

Currently, the EWSEnabled flag offers flexibility in managing EWS access at both the organization and user levels. In its existing form, if the flag is set to true at the user level, it overrides the organization-level setting, allowing requests even if the organizational setting is false. This hierarchical model sometimes makes it challenging for administrators, especially in large entities, to maintain consistent policy application. Here’s how it currently works:

Organization Level User Level EWS Requests
True or True or Allowed
True or False Not Allowed
False True Allowed
False False or Not Allowed

However, we’re refining this behavior to facilitate more uniform policy enforcement.

New Policy Implementation

The updated behavior will require both the organization and user-level EWSEnabled flags to be true for EWS requests to be allowed. This new approach empowers administrators with greater control, simplifying the task of enforcing consistent policies:

Organization Level User Level EWS Requests
True or True or Allowed
True or False Not Allowed
False True or Not Allowed
False False Not Allowed

In essence, the change ensures EWS is accessible only when explicitly permitted at both levels, enhancing the security and reliability of your organization’s communications.

What You Need to Do

To prepare for this update, ensure your per-user and tenant-wide settings align with your intended EWS usage policies. For a deeper understanding and further guidance, refer to our full blog post.

Stay ahead by reviewing and adjusting your organization’s settings before the change is implemented.

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